Last updated: 23 September 2026
Broadway Corner Cottage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we use it, and how we handle it when you make an enquiry, booking or use our website.
When you contact us or make a booking, we may collect information such as your name, email address, telephone number, booking dates, number of guests, payment-related information and any information you choose to provide in messages or booking forms.
We use personal information where necessary to manage enquiries and bookings, process payments, communicate with guests, provide check-in and stay information, manage security deposits, provide customer service, maintain our business records and comply with legal or regulatory requirements.
The lawful basis will depend on why we are using the information. In most cases, booking information is processed because it is necessary to enter into or perform our contract with you. We may also process information where required by law or where we have a legitimate business interest in operating and protecting our holiday-let business.
We may use trusted service providers to operate our website and manage bookings and payments, including booking-management, hosting and payment-processing providers.
This may include services such as Lodgify and our payment provider. We only share information that is reasonably necessary for those services to be provided.
If you book through a third-party platform such as Airbnb, that platform will also process your information under its own privacy policy.
Payment details are processed through our payment provider. We do not normally receive or store your full payment-card details ourselves.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting applicable legal, accounting and tax requirements.
Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to request access, correction or deletion of your information and, in certain circumstances, to restrict or object to its use.
You may also withdraw consent where we rely on consent.
Our website uses cookies and similar technologies. Please see our Cookie Policy for more information.
If you have any questions about how we use your personal information, please contact:
Broadway Corner Cottage
Email: [email protected]
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.